For plumbers

Your AI Receptionist for Plumbers

The phone rings at 2am with a burst pipe. A real voice answers, captures the address, classifies it as an emergency, and pings your licensed tech — before you've rolled over.

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Where plumbers leak revenue

The phone is the job. And the job keeps slipping.

01

Emergencies don't clock out.

Burst pipes, blocked mains, gas leaks — they come in clusters at the worst hours. Miss one and they call the next plumber on Google. Your voicemail doesn't recover the job.

02

Not every call is a plumber's call.

A water-heater install is routine. A gas leak needs a licensed gas fitter on site in under an hour. Triaging urgency by ear, while you're under a sink, is how good jobs go cold.

03

The wrong tech costs you twice.

Sending the apprentice to a gas job means a second truck roll. Sending the senior guy to a faucet swap means your emergency queue backs up. Both cost you margin.

Recevia answers every call, creates the job, and sends the right tech. You keep working.

How it works

From ring to dispatched in under a minute.

Four steps. No one at a desk. No one reading voicemails. No one texting “who can take this?”

  1. Sarah M. · incoming
    01

    Call comes in

    Your AI receptionist answers on the first ring. Real voice, not a menu. Captures the customer, the problem, the address.

  2. JobNew
    CustomerSarah M.
    IssueBurst pipe, kitchen sink
    UrgencyEmergency
    02

    Job gets created

    The AI classifies urgency—emergency, urgent, or routine—and creates a structured job in your app. Every detail filled in.

  3. RankedTop 3 picks
    1
    Mike R.0.87
    2
    Dana K.0.71
    3
    Sam T.0.58
    03

    Techs get ranked

    Recevia scores every available tech on proximity, skills, current status, and workload. You see the ranked list—or you never touch it.

  4. Offer · Mike R.10:00
    1
    Burst pipe · Emergency3.1 mi · 0.87 score
    AcceptDecline
    04

    The right one gets the job

    The top tech gets an offer on their phone with a 10-minute countdown. They tap accept. Customer gets an SMS. You get back to work.

Why Recevia

Built for how plumbers actually run.

Not a generic answering service. A ranking engine that knows your certifications, your routes, and the tier of every call.

Licensed-tech gating, built in.

Tag your techs with gas fitter, backflow, cross-connection, or sewer licensing. The AI only cascades the job to techs who carry the right certification — no manual double-check.

Urgency tiers plumbers actually use.

Emergency (leak, gas, no water), urgent (drain, water heater), scheduled (fixtures, rough-in). Each tier routes with its own ETA promise and escalation timer.

Address-aware dispatch.

The AI captures the full job address, cross-references it to every tech's live location and current job, and sends the cascade to the closest licensed tech first.

Handoff to a real human, when it matters.

A customer in crisis can ask for a person. Live Help routes the call to you or whoever's on-shift, with full context already captured — no repeating the story.

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Same AI receptionist. Tuned for your neighbors.

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See the full AI Dispatcher
Pricing

Costs less than a part-time receptionist. Does a lot more.

A full-time receptionist costs $3,500 a month. A part-time dispatcher, another $2,000. Recevia starts at $199 and does both—nights, weekends, holidays included.

Essential

For solo operators. Every call you answer is money you keep.

$199/mo
  • 250 voice minutes
  • Full AI dispatch engine
  • Manual, auto-suggest, auto-assign
  • Live Help handoffs, unlimited
Most popular

Growth

For teams scaling fast—without hiring another person.

$389/mo
  • 450 voice minutes
  • Full AI dispatch engine
  • Manual, auto-suggest, auto-assign
  • Live Help handoffs, unlimited

Pro

For high-volume shops where every lead is a paying job.

$649/mo
  • 1,000 voice minutes
  • Full AI dispatch engine
  • Manual, auto-suggest, auto-assign
  • Live Help handoffs, unlimited
See full pricing

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Questions, answered

Everything plumbers ask.

  • Yes. Emergency calls trigger the emergency urgency tier, which skips scheduling logic and cascades directly to the nearest licensed technician with a short acceptance window. The customer gets a confirmed ETA on the same call.

Ready when you are

Stop missing calls. Start dispatching.

Your plumbers AI receptionist is ready in five minutes. Keep your number. Cancel anytime. Never miss a call, never miss a dollar.

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