Does the AI understand HVAC equipment questions?

Yes. You load your knowledge base — equipment brands you service, brands you don't, minimum service fees, seasonal promotions — and the AI answers from it. Unknown questions trigger Live Help to a real person.

Can it block refrigerant jobs from uncertified techs?

Yes. Every technician profile carries EPA 608 type (I, II, III, Universal). Jobs flagged as refrigerant work only cascade to techs who hold the right type. The AI will not offer a regulated job to an uncertified tech.

How does it handle the summer AC-out rush?

Emergency no-cool calls get the emergency urgency tier and skip to the front of the dispatch queue. Maintenance-contract members are ranked higher. You stop triaging by hand on the hottest days of the year.

Can it book a maintenance tune-up for later this week?

Yes. Scheduled jobs are offered to the tech whose route density is best for that day and area. The AI captures preferred windows and confirms them on the call.

What's the setup like for a 5-tech HVAC shop?

Five minutes. Forward your main line, set your service area, tag each tech with their 608 type and skills, and you're live. No dispatcher training, no CRM rip-and-replace.

For HVAC contractors

Your AI Receptionist for HVAC Contractors

AC out in a July heatwave. Furnace out on a December morning. A real voice answers, captures the equipment, and cascades the job to your EPA-608-certified tech — while the call is still warm.

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14-day free trial · no credit card · live in 5 minutes.

Where hvac contractors leak revenue

The phone is the job. And the job keeps slipping.

Seasonal spikes crush your phones.

The first heatwave, the first cold snap — call volume triples overnight. Your office manager fields jobs back-to-back. The callers who don't get through go to the next name on Google Maps.

Refrigerant work has rules.

Any tech touching refrigerant needs EPA 608. The one guy who can handle the R-410A retrofit can't cover three emergencies at once, and your apprentice can't be dispatched to one.

Maintenance contracts get neglected.

Priority members expect a same-day slot in summer. Without a dispatcher watching the queue, contract customers wait behind walk-ins — then churn at renewal.

Recevia answers every call, creates the job, and sends the right tech. You keep working.

How it works

From ring to dispatched in under a minute.

Four steps. No one at a desk. No one reading voicemails. No one texting “who can take this?”

Sarah M. · incoming
01
Call comes in
Your AI receptionist answers on the first ring. Real voice, not a menu. Captures the customer, the problem, the address.
JobNew
CustomerSarah M.
IssueBurst pipe, kitchen sink
UrgencyEmergency
02
Job gets created
The AI classifies urgency—emergency, urgent, or routine—and creates a structured job in your app. Every detail filled in.
RankedTop 3 picks
1
Mike R.0.87
2
Dana K.0.71
3
Sam T.0.58
03
Techs get ranked
Recevia scores every available tech on proximity, skills, current status, and workload. You see the ranked list—or you never touch it.
Offer · Mike R.10:00
1
Burst pipe · Emergency3.1 mi · 0.87 score
AcceptDecline
04
The right one gets the job
The top tech gets an offer on their phone with a 10-minute countdown. They tap accept. Customer gets an SMS. You get back to work.

Why Recevia

Built for how hvac contractors actually run.

Not a generic answering service. A ranking engine that knows your certifications, your routes, and the tier of every call.

EPA 608, NATE, and refrigerant gating.

Tag each tech by certification type and level. Jobs that need EPA 608 or NATE-certified diagnostics only ever cascade to techs who carry the stamp — no manual triage.

Knows the difference between AC out and tune-up.

Emergency (no cool, no heat, gas smell), urgent (intermittent system, thermostat), scheduled (seasonal tune-up, filter swap). Each tier gets its own countdown and escalation path.

Maintenance contract members jump the queue.

Flag members in your customer list and the ranking engine pushes their job to the front — ahead of walk-ins, before they even feel the wait.

Every call turns into a structured job.

Equipment type, tonnage, age, symptom, last service date — captured during the call, attached to the job, in the tech's hand before they arrive. No surprise truck rolls.

Related trades

Same AI receptionist. Tuned for your neighbors.

AI Receptionist for Plumbers

The phone rings at 2am with a burst pipe.

AI Receptionist for Electrical Contractors

Panel fire.

AI Receptionist for Appliance Repair

A fridge that stopped at 6am, a washer leaking on a second floor, a dryer with no heat.

See the full AI Dispatcher

Pricing

Costs less than a part-time receptionist. Does a lot more.

A full-time receptionist costs $3,500 a month. A part-time dispatcher, another $2,000. Recevia starts at $199 and does both—nights, weekends, holidays included.

Essential

For solo operators. Every call you answer is money you keep.

$199/mo

250 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

Growth

For teams scaling fast—without hiring another person.

$389/mo

450 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

Pro

For high-volume shops where every lead is a paying job.

$649/mo

1,000 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

See full pricing

14-day free trial · no credit card · live in 5 minutes.

Questions, answered

Everything hvac contractors ask.

Yes. You load your knowledge base — equipment brands you service, brands you don't, minimum service fees, seasonal promotions — and the AI answers from it. Unknown questions trigger Live Help to a real person.

Ready when you are

Stop missing calls. Start dispatching.

Your hvac contractors AI receptionist is ready in five minutes. Keep your number. Cancel anytime. Never miss a call, never miss a dollar.

Start free trial See the dispatcher

14-day free trial · no credit card · live in 5 minutes.

Your AI Receptionist for HVAC Contractors

The phone is the job. And the job keeps slipping.

Seasonal spikes crush your phones.

Refrigerant work has rules.

Maintenance contracts get neglected.

From ring to dispatched in under a minute.

Call comes in

Job gets created

Techs get ranked

The right one gets the job

Built for how hvac contractors actually run.

EPA 608, NATE, and refrigerant gating.

Knows the difference between AC out and tune-up.

Maintenance contract members jump the queue.

Every call turns into a structured job.

Same AI receptionist. Tuned for your neighbors.

AI Receptionist for Plumbers

AI Receptionist for Electrical Contractors

AI Receptionist for Appliance Repair

Costs less than a part-time receptionist. Does a lot more.

Essential

Growth

Pro

Everything hvac contractors ask.

Stop missing calls. Start dispatching.