Can it route panel fires directly to a master electrician?

Yes. Jobs tagged with panel, burning, smoke, or fire symptoms trigger the emergency tier and cascade only to techs tagged as master electrician. Apprentices and journeymen are filtered out.

Does it know the difference between a service upgrade and a fixture swap?

Yes. Intake questions classify the job by scope. Permit-required work, service changes, and three-phase jobs get routed to senior techs and flagged for the office. Simple swaps stay light.

Can we add EV charger leads as a separate job type?

Yes. EV installs get their own category in the knowledge base. The AI captures the charger brand, amperage, panel capacity, and install location, and cascades to techs tagged with EV certification.

What if the caller asks about permit status?

The AI answers from your knowledge base — typical lead times, whether you pull the permit, whether the customer does. Out-of-scope questions escalate to a person via Live Help.

How long does setup take for an electrical shop?

Five minutes. Forward your number, load your tech license levels, tag the jobs you do (service, EV, solar, three-phase), and you're live. No CRM wiring, no dispatcher training.

For electrical contractors

Your AI Receptionist for Electrical Contractors

Panel fire. Half the house dark. A real voice answers, captures the symptom, escalates the urgency, and routes to your master electrician — not the apprentice on a fixture swap.

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14-day free trial · no credit card · live in 5 minutes.

Where electrical contractors leak revenue

The phone is the job. And the job keeps slipping.

Seniority matters. The phone doesn't know.

A burning smell from a panel is a master-electrician job. A broken outlet is a journeyman job. A bulb swap is the apprentice's. Your voicemail treats them all the same.

Permit work blocks quick turnaround.

A service upgrade needs a permit, a load calc, and a licensed tech on paper. A homeowner who calls Tuesday for a Wednesday install doesn't know any of that — and won't wait while you explain.

EV chargers, solar, panel upgrades — every lead is a different job.

The right tech for a Tesla Gen 3 install isn't the right tech for a 200A panel upgrade. Misrouting the call costs you a day and a visit.

Recevia answers every call, creates the job, and sends the right tech. You keep working.

How it works

From ring to dispatched in under a minute.

Four steps. No one at a desk. No one reading voicemails. No one texting “who can take this?”

Sarah M. · incoming
01
Call comes in
Your AI receptionist answers on the first ring. Real voice, not a menu. Captures the customer, the problem, the address.
JobNew
CustomerSarah M.
IssueBurst pipe, kitchen sink
UrgencyEmergency
02
Job gets created
The AI classifies urgency—emergency, urgent, or routine—and creates a structured job in your app. Every detail filled in.
RankedTop 3 picks
1
Mike R.0.87
2
Dana K.0.71
3
Sam T.0.58
03
Techs get ranked
Recevia scores every available tech on proximity, skills, current status, and workload. You see the ranked list—or you never touch it.
Offer · Mike R.10:00
1
Burst pipe · Emergency3.1 mi · 0.87 score
AcceptDecline
04
The right one gets the job
The top tech gets an offer on their phone with a 10-minute countdown. They tap accept. Customer gets an SMS. You get back to work.

Why Recevia

Built for how electrical contractors actually run.

Not a generic answering service. A ranking engine that knows your certifications, your routes, and the tier of every call.

Journeyman, master, apprentice — gated by the ranking engine.

Tag each tech by license level. Panel fires and service upgrades only cascade to techs who carry the right classification. Bulb swaps stay with the apprentice.

Seniority-based routing, not just proximity.

Complex jobs (EV, solar, three-phase, panel upgrade) bias the ranking engine toward senior techs. Simple jobs bias toward proximity. You stop hand-sorting by ear.

Every lead captured, every spec in the job.

Panel size, service amperage, breaker brand, existing EV charger, permit status — the AI asks, captures, and attaches it to the job before the truck rolls.

Permit-required work flagged on the call.

Keywords in the intake (service upgrade, sub-panel, new circuit) trigger a permit-required flag so you don't promise a same-day turnaround that needs a trip to the city.

Related trades

Same AI receptionist. Tuned for your neighbors.

AI Receptionist for Plumbers

The phone rings at 2am with a burst pipe.

AI Receptionist for HVAC Contractors

AC out in a July heatwave.

AI Receptionist for Fire Protection & Life Safety

An alarm trip at a restaurant.

See the full AI Dispatcher

Pricing

Costs less than a part-time receptionist. Does a lot more.

A full-time receptionist costs $3,500 a month. A part-time dispatcher, another $2,000. Recevia starts at $199 and does both—nights, weekends, holidays included.

Essential

For solo operators. Every call you answer is money you keep.

$199/mo

250 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

Growth

For teams scaling fast—without hiring another person.

$389/mo

450 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

Pro

For high-volume shops where every lead is a paying job.

$649/mo

1,000 voice minutes
Full AI dispatch engine
Manual, auto-suggest, auto-assign
Live Help handoffs, unlimited

See full pricing

14-day free trial · no credit card · live in 5 minutes.

Questions, answered

Everything electrical contractors ask.

Yes. Jobs tagged with panel, burning, smoke, or fire symptoms trigger the emergency tier and cascade only to techs tagged as master electrician. Apprentices and journeymen are filtered out.

Ready when you are

Stop missing calls. Start dispatching.

Your electrical contractors AI receptionist is ready in five minutes. Keep your number. Cancel anytime. Never miss a call, never miss a dollar.

Start free trial See the dispatcher

14-day free trial · no credit card · live in 5 minutes.

Your AI Receptionist for Electrical Contractors

The phone is the job. And the job keeps slipping.

Seniority matters. The phone doesn't know.

Permit work blocks quick turnaround.

EV chargers, solar, panel upgrades — every lead is a different job.

From ring to dispatched in under a minute.

Call comes in

Job gets created

Techs get ranked

The right one gets the job

Built for how electrical contractors actually run.

Journeyman, master, apprentice — gated by the ranking engine.

Seniority-based routing, not just proximity.

Every lead captured, every spec in the job.

Permit-required work flagged on the call.

Same AI receptionist. Tuned for your neighbors.

AI Receptionist for Plumbers

AI Receptionist for HVAC Contractors

AI Receptionist for Fire Protection & Life Safety

Costs less than a part-time receptionist. Does a lot more.

Essential

Growth

Pro

Everything electrical contractors ask.

Stop missing calls. Start dispatching.