Your AI Receptionist for Fire Protection & Life Safety
An alarm trip at a restaurant. An overdue NFPA 25 sprinkler inspection. A real voice answers, captures the building and system, and dispatches the NICET-certified tech the code requires.
14-day free trial · no credit card · live in 5 minutes.
The phone is the job. And the job keeps slipping.
Inspection cycles don't forgive slip-ups.
Annual NFPA 25 sprinklers, quarterly fire pumps, five-year sprinkler flow tests. Miss a cycle and your customer fails inspection. The calendar is the business — and the phone is always interrupting it.
Certifications are not optional.
NICET levels, state fire-protection licensing, manufacturer stamps on control panels. The wrong tech on a job is a failed inspection and a liability letter.
Emergencies and routine work ring the same line.
A commercial alarm trip at 2am and a quarterly-due fire-extinguisher re-tag are both "fire protection" on the phone. Without instant triage, the emergency gets buried.
Recevia answers every call, creates the job, and sends the right tech. You keep working.
From ring to dispatched in under a minute.
Four steps. No one at a desk. No one reading voicemails. No one texting “who can take this?”
- Sarah M. · incoming01
Call comes in
Your AI receptionist answers on the first ring. Real voice, not a menu. Captures the customer, the problem, the address.
- JobNewCustomerSarah M.IssueBurst pipe, kitchen sinkUrgencyEmergency02
Job gets created
The AI classifies urgency—emergency, urgent, or routine—and creates a structured job in your app. Every detail filled in.
- RankedTop 3 picks1Mike R.0.872Dana K.0.713Sam T.0.5803
Techs get ranked
Recevia scores every available tech on proximity, skills, current status, and workload. You see the ranked list—or you never touch it.
- Offer · Mike R.10:001Burst pipe · Emergency3.1 mi · 0.87 scoreAcceptDecline04
The right one gets the job
The top tech gets an offer on their phone with a 10-minute countdown. They tap accept. Customer gets an SMS. You get back to work.
Built for how fire protection & life safety actually run.
Not a generic answering service. A ranking engine that knows your certifications, your routes, and the tier of every call.
NICET and license gating, built into the ranking engine.
Tag each tech with NICET level, state licensing, and manufacturer certifications. The ranking engine gates jobs by code requirements — a Level-II sprinkler inspection only goes to a Level-II tech.
Inspection-cycle memory for every customer.
NFPA 25 annuals, quarterly pumps, five-year flows. Customers on your roster are tracked with cycle dates. The AI recognizes them, confirms the cycle, and books the renewal before they're overdue.
Emergency tier for alarm trips.
Commercial alarm trips, panel faults, and sprinkler activations route through the emergency tier — never queued behind a routine re-tag call. Skills-first, then proximity.
Compliance captured in the job.
Building type, occupancy class, system age, panel manufacturer, last inspection date — all captured on the call and attached to the job record. Your reports write themselves.
Same AI receptionist. Tuned for your neighbors.
Costs less than a part-time receptionist. Does a lot more.
A full-time receptionist costs $3,500 a month. A part-time dispatcher, another $2,000. Recevia starts at $199 and does both—nights, weekends, holidays included.
Essential
For solo operators. Every call you answer is money you keep.
- 250 voice minutes
- Full AI dispatch engine
- Manual, auto-suggest, auto-assign
- Live Help handoffs, unlimited
Growth
For teams scaling fast—without hiring another person.
- 450 voice minutes
- Full AI dispatch engine
- Manual, auto-suggest, auto-assign
- Live Help handoffs, unlimited
Pro
For high-volume shops where every lead is a paying job.
- 1,000 voice minutes
- Full AI dispatch engine
- Manual, auto-suggest, auto-assign
- Live Help handoffs, unlimited
14-day free trial · no credit card · live in 5 minutes.
Everything fire protection & life safety ask.
Yes. Each technician carries a NICET level and state license in their profile. Jobs tagged by inspection type (NFPA 25, NFPA 72, fire-pump test) only cascade to techs who carry the matching certification. The AI will not offer a code-gated job to an uncertified tech.
Stop missing calls. Start dispatching.
Your fire protection & life safety AI receptionist is ready in five minutes. Keep your number. Cancel anytime. Never miss a call, never miss a dollar.
14-day free trial · no credit card · live in 5 minutes.